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We can ship to virtually any area in Australia* . In fact almost anywhere in the World !
We normally offer free shipping for all Retail orders (excluding NT/WA/TAS where we have a $50.00 surcharge) so our customers can buy our product at competitive rates without the hassle of worrying about calculated freight charges!
The only exceptions to this is freight to remote areas such as the top of Far North Queensland, some outlying areas of NT such as Nhulunbuy and some areas in the far north of WA. For these areas we are happy to shop around for the cheapest freight rate & may have to charge a surcharge.
The other exception is orders for systems with Extractors as these are shipped in two boxes which doubles our freight cost. For these systems we subsidise the freight cost .
We use a variety of Carriers -including TNT Road Express, Startrack Express, Couriers Please, plus a number of local freight companies.
* For some areas we have to ship to a business address or can send to the freight company's local depot for pick up.
We are happy to use your usual freight company if you have an account with one, alternative we can arrange to have the consignment put on our account & charged on your invoice.
We can either deal with your nominated freight forwarder or can shop around for the best airfreight prices on your behalf. We mainly use DHL & TNT International.
Our aim is to get your order to you as quickly & as cost effectively as we can.